Account Manager

ADP, Inc.; Oakville; On-site; CAD 60,000 - 90,000; Full time

Job summary

Klipboard is seeking an Account Manager in Oakville to drive new business and expand revenue with existing clients. You will manage relationships, coordinate solutions, and align with client goals in a fast-paced tech environment.

Ideal candidates have CRM experience, a proven sales track record, and strong communication and organizational skills. This full-time role offers growth opportunities within a global, AI-forward company.

Qualifications

• 1 year minimum experience in an equivalent sales role.
• Proven track record of meeting quotas and receiving positive customer feedback.
• Experience working with a CRM system (e.g. Salesforce).
• Proven ability to juggle multiple accounts while maintaining sharp attention to detail.
• Experience delivering client-focused solutions based on customer needs.

Responsibilities

• Maximize revenue from existing customers through upselling the product catalogue and extending contract length.
• Maintain and develop customers with appropriate propositions to boost service quality and growth.
• Identify and develop new business opportunities with current clients ( referrals ).
• Meet or exceed opportunity and revenue targets.
• Track KPI progress and report weekly/monthly per agreed cadence.
• Build trusted advisor relationships with key accounts and stakeholders.
• Assist with challenging client requests and escalation handling as needed.
• Uphold company standards and brand across business hours and beyond.
• Foster a culture of performance, competition, and support.

Skills

Verbal comms

Listening skills

Negotiation

Presentation

Organization

Motivated

Target driven

Problem solving

Fast-paced

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

New business sales Permanent Full Time Professional Oakville, Oakville, ON, CA

2 days ago Requisition ID: 3484

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Key Responsibilities:

• To maximize revenue generation of existing customers through upselling the company’s product catalogue and maximising contract length
• To maintain and develop existing customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
• Develop new business opportunities with existing clients (referrals)
• To achieve or exceed opportunity and revenue targets
• To achieve KPI’s agreed with the sales director and report progress on a weekly/monthly basis as required and agreed
• Develop trusted advisor relationships with key accounts and customer stakeholders
• Assist with challenging client requests and issue escalations’ as needed
• To respect and reflect company standards and vision
• To execute a culture of performance, competition, and support
• To take care of company resources and assets
• To reflect company brand inside and outside of business hours – holding yourself to a high standard of professional, customer care, and peer support

Skills, Knowledge and Experience:

Key Skills

• Excellent verbal communication, listening and interpersonal skills.
• Excellent listening, negotiate and presentation skills (objection handling)
• Stellar organization skills and attention to detail
• Highly Motivated & Target driven
• Take initiative and be able to think on their feet (problem solving skills)
• The ability to work in a fast-paced high-tech environment
• Team player

Key Qualifications

• 1-year minimum experience in an equivalent sales role
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Experience working with a CRM system (e.g. SalesForce)
• Proven ability to juggle multiple accounts at a time, while maintain sharp attention to detail
• Experience in delivering client-focused solutions based on customer needs

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement.