Strategic Account Manager

Finning International Inc.; Edmonton; On-site; CAD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental and wellness benefits

Pension and employee share plans

Generous vacation entitlement

Ongoing professional development

Job summary

Finning Canada is seeking a Strategic Accounts Manager to lead and grow key customer relationships across our Rental business. You will act as a trusted advisor to strategic customers, helping them solve complex operational challenges through innovative rental solutions.

This role requires strong negotiation, executive presence, and collaboration with Operations, Sales, Product Support, and Leadership to drive profitable outcomes and long-term partnerships with top accounts.

Qualifications

• Proven success in strategic account management or related sales roles.
• Ability to grow revenue through relationship-based selling and strategic engagement.
• Strong executive presence and communication across all organizational levels.
• Excellent presentation, negotiation, and commercial acumen.

Responsibilities

• Develop and execute strategic account plans that drive revenue growth and loyalty.
• Build and maintain relationships with key decision-makers and influencers.
• Identify opportunities to expand Finning's rental products and services within accounts.
• Serve as the primary contact for strategic customers, ensuring exceptional service.
• Collaborate with Operations, Sales, Product Support, and Leadership to deliver solutions.
• Lead complex negotiations and ensure mutually beneficial outcomes.
• Monitor customer performance and market trends to identify growth opportunities.
• Champion Finning's rental value proposition and strengthen partnerships.
• Achieve sales, revenue, and profitability targets while supporting retention.

Skills

Strategic accounts

Business development

Key account management

Sales

Job description

Company: Finning Canada Number of Openings: 2 Worker Type: Permanent Position Overview: Are you a relationship-driven sales professional who excels at building strategic partnerships and delivering measurable business results? Finning Canada is seeking a Strategic Accounts Manager to lead and grow some of our most important customer relationships across our Rental business. In this highly visible role, you will serve as a trusted advisor to key strategic customers, helping them solve complex operational challenges through innovative rental solutions. By leveraging Finning's extensive equipment fleet, industry expertise, and customer-focused services, you will identify growth opportunities, strengthen long-term partnerships, and drive profitable revenue growth. The successful candidate is a strategic thinker, skilled communicator, and results-oriented sales professional who thrives in a fast-paced environment and enjoys collaborating with customers and internal stakeholders to achieve shared success.

Job Description:

What You'll Do

• Develop and execute strategic account plans that drive revenue growth, market share, and long-term customer loyalty.
• Build and maintain strong relationships with key decision-makers and influencers.
• Identify opportunities to expand Finning's rental products, services, and solutions within assigned accounts.
• Act as the primary point of contact for strategic customers, ensuring exceptional service and responsiveness.
• Collaborate with Operations, Sales, Product Support, and Leadership teams to deliver customer-focused solutions.
• Lead complex negotiations and commercial discussions that support mutually beneficial outcomes.
• Monitor customer performance, industry trends, and competitive activity to identify opportunities for growth.
• Champion Finning's rental value proposition and continuously seek ways to strengthen customer partnerships.
• Achieve sales, revenue, and profitability targets while supporting long-term customer retention.

What We're Looking For

Experience & Skills Proven success in Strategic Account Management, Business Development, Key Account Management, or Sales. Demonstrated ability to grow revenue through relationship-based selling and strategic customer engagement. Strong executive presence with the ability to influence and communicate effectively at all organizational levels. Exceptional presentation, negotiation, and commercial acumen. Strong analytical and problem-solving skills with a focus on delivering customer outcomes. Self-motivated, highly organized, and capable of working independently in a fast-paced environment.

Why Join Finning?

At Finning, you'll be part of the world's largest Caterpillar dealer and a team committed to helping customers build stronger businesses through innovative solutions and exceptional service.

• Competitive compensation with incentive opportunities
• Comprehensive health, dental, and wellness benefits from day one
• Company-matching pension and employee share purchase plans
• Generous vacation entitlement that increases with service
• Ongoing professional development and career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to work with industry-leading equipment, technology, and customers

Make an Impact.

This is more than an account management role. It's an opportunity to shape customer strategy, influence business outcomes, and play a critical role in Finning's continued growth and success.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.