Store Manager: Lead Team, Merchandising & Service

Dollarama; Trois-Rivières; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Training program

Career growth

Job summary

Dollarama in Canada seeks an experienced Store Manager to oversee daily retail operations, including merchandising, scheduling, training, and inventory management. You will lead and develop staff, ensure standards, and deliver exceptional customer service.

Open availability is required, with a track record of driving results in a fast-paced environment. The role includes safety, cash handling, and performance management responsibilities.

Qualifications

• Minimum of two (2) years' experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Leadership

Communication

Decision-making

Multitasking

Problem-solving

Job description

Dollarama in Canada seeks an experienced Store Manager to oversee daily retail operations, including merchandising, scheduling, training, and inventory management. You will lead and develop staff, ensure standards, and deliver exceptional customer service.

Open availability is required, with a track record of driving results in a fast-paced environment. The role includes safety, cash handling, and performance management responsibilities.