Assistant Store Manager — Leadership, Training & Growth

Dollarama; Montreal (administrative region); On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career development opportunities

Full-time benefits eligibility after 4

Job summary

Dollarama in Montreal is hiring an Assistant Store Manager to support the Store Manager in daily operations, ensure customer satisfaction, and hit sales goals.

You will supervise staff, help with merchandising, cash handling, scheduling, training, and safety compliance, and act as Manager on Duty in the Manager's absence. This full-time position offers a competitive benefits package and opportunities for career development within a growing retailer.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Staff management

Decision-making

Customer service

Multitasking

Job description

Dollarama in Montreal is hiring an Assistant Store Manager to support the Store Manager in daily operations, ensure customer satisfaction, and hit sales goals.

You will supervise staff, help with merchandising, cash handling, scheduling, training, and safety compliance, and act as Manager on Duty in the Manager's absence. This full-time position offers a competitive benefits package and opportunities for career development within a growing retailer.