Front Store Supervisor — Customer Experience Lead

Loblaw Companies Limited; Ottawa; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Loblaw Companies Limited is seeking a store team member for a Shoppers Drug Mart location. You will contribute to exceptional customer service, cash handling, and merchandising, while supporting store operations and policies.

You will train and guide cashiers/merchandisers, ensure proper store image, and help maintain inventory and display standards daily. This role emphasizes teamwork and adherence to health and safety protocols.

Qualifications

• Must be able to plan, judge and make decisions in a retail setting.
• Ability to think independently to organize store operations.
• Strong problem-solving skills to ensure customer satisfaction.

Responsibilities

• Manage customer service functions, including cash handling, cashier management, and merchandising.
• Train cashiers and merchandisers in job duties.
• Provide ongoing guidance and instruction to staff.

Skills

Planning Judgement Decision Making

Independent thinking

Problem solving

Job description

Loblaw Companies Limited is seeking a store team member for a Shoppers Drug Mart location. You will contribute to exceptional customer service, cash handling, and merchandising, while supporting store operations and policies.

You will train and guide cashiers/merchandisers, ensure proper store image, and help maintain inventory and display standards daily. This role emphasizes teamwork and adherence to health and safety protocols.