Store Services Lead - Beauty & Client Experience

LVMH; Toronto; On-site; CAD 31,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning & development

Job summary

Sephora Canada in Toronto is seeking a full‑time Store Sales Associate to maintain top customer service and ensure beauty advisors meet Sephora selling standards. You will support visual merchandising, engage clients on‑stage, and sometimes act as Manager on Duty to drive store performance.

Ideal candidates have 1–3 years of experience in a similar role, strong client service skills, and the ability to influence peers and manage time effectively.

Qualifications

• 1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Strong client service skills.
• Effective time management and problem‑solving skills.

Responsibilities

• Sales: ensure Beauty Advisors execute Sephora selling standards and monitor store performance.
• Visual merchandising: keep floor visuals aligned with company standards and update animations as needed.
• Engage with clients on‑stage and act as Manager on Duty when needed.
• Analyze store sales and business opportunities; adjust staffing to meet client needs.
• Participate in interviewing for World team as needed.
• Demonstrate Sephora values: Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, Initiative.

Skills

Sales experience

Client service

Time management

Problem solving

Influence peers

Job description

Sephora Canada in Toronto is seeking a full‑time Store Sales Associate to maintain top customer service and ensure beauty advisors meet Sephora selling standards. You will support visual merchandising, engage clients on‑stage, and sometimes act as Manager on Duty to drive store performance.

Ideal candidates have 1–3 years of experience in a similar role, strong client service skills, and the ability to influence peers and manage time effectively.