Store Ops Lead: Elevate Customer Experience & Sales

Retailors-Na-Limited-Partnership; Richmond; On-site; CAD 17,000 - 29,000; Full time

Benefits offered by this job

Amazing discount on Nike gear

Opportunity to learn and grow your car

Positive and supportive team enviro…

Job summary

Retailors Sports Inc. is seeking a Lead to drive sales and oversee daily store operations in Richmond, Canada. You will connect customers with the right products, maintain knowledge across departments, and supervise team activities to meet daily goals.

The role requires 2 years of retail experience and 1+ years of leadership, with cash handling and basic computer skills. An evenings/weekends schedule is expected.

Qualifications

• High school diploma or equivalent required.
• Retail experience with customer service focus.
• Leadership experience relevant to supervising teams.

Responsibilities

• Provide exceptional customer service and drive store sales.
• Oversee daily store operations and staff activities.
• Manage shipping, cashier duties, and visual merchandising.
• Set priorities and develop plans to meet daily objectives.
• Prepare reports on store activities and communicate with Visual team.

Skills

Customer service

Sales

Leadership

Product knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Retailors Sports Inc. is seeking a Lead to drive sales and oversee daily store operations in Richmond, Canada. You will connect customers with the right products, maintain knowledge across departments, and supervise team activities to meet daily goals.

The role requires 2 years of retail experience and 1+ years of leadership, with cash handling and basic computer skills. An evenings/weekends schedule is expected.