Retail Team Lead — Fashion, Customer Experience & Growth

Kibbi Technologies Inc.; Brampton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being First

Monthly Bonus

Career Advancement

Tuition Reimbursement

70% off personal purchases in-store

50% off all RCL brands

Generous Referral Policy

Certain conditions apply

Job summary

Reitmans (Canada) Limited is seeking a Team Lead to collaborate with management, keep operations running smoothly, and inspire the team to deliver an outstanding customer experience.

You will coach the team, maintain visual merchandising standards, and align priorities with the Store Manager to drive sales and a welcoming shopping environment.

This role requires strong communication, scheduling, and cash-management skills, with flexibility for evenings and weekends.

Qualifications

• Experience leading a retail team and achieving sales goals.
• Strong communication and problem-solving abilities.
• Knowledge of merchandising and store operations.

Responsibilities

• Support store performance by helping achieve sales goals and KPIs.
• Oversee day-to-day operations: policies, cash management, scheduling, and reporting.
• Maintain high merchandising and visual standards to welcome customers.
• Coach and develop the team through training and feedback.

Skills

Leadership

Communication

Customer focus

Merchandising

POS/ERP/ATS

Organization

Fashion trends

Scheduling

Cash handling

Microsoft Office

Education

High school diploma

Tools

POS Systems

ERP

ATS

Microsoft Office

Job description

Reitmans (Canada) Limited is seeking a Team Lead to collaborate with management, keep operations running smoothly, and inspire the team to deliver an outstanding customer experience.

You will coach the team, maintain visual merchandising standards, and align priorities with the Store Manager to drive sales and a welcoming shopping environment.

This role requires strong communication, scheduling, and cash-management skills, with flexibility for evenings and weekends.