Store Operations Leader — Drive Sales, Service & Team Growth

Dollarama; Kirkland; On-site; CAD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Full-time status after 25 hours/week

Job summary

Dollarama in Montreal seeks an Assistant Store Manager to support daily operations and staff leadership while driving customer satisfaction and sales goals. You will act as Manager on Duty when the Store Manager is absent and help with merchandising, training, and operations.

The role requires supervisory experience, strong communication, and the ability to multitask in a fast-paced environment; open availability is expected including weekends and evenings.

Qualifications

• Retail experience required.
• Supervisory or management experience required.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Support merchandising, stocking, and shipments.
• Provide excellent customer service and resolve escalations.
• Train, coach, and develop employees.
• Handle cash management and store opening/closing tasks.

Skills

Leadership

Communication

Decision-making

Multitasking

Customer service

Job description

Dollarama in Montreal seeks an Assistant Store Manager to support daily operations and staff leadership while driving customer satisfaction and sales goals. You will act as Manager on Duty when the Store Manager is absent and help with merchandising, training, and operations.

The role requires supervisory experience, strong communication, and the ability to multitask in a fast-paced environment; open availability is expected including weekends and evenings.