Store Leader: Ops, People & Growth

Dollarama; Grand Forks; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama in Canada is seeking an Assistant Store Manager to support daily retail operations, drive customer satisfaction, and help meet sales goals. This role acts as Manager on Duty when the Store Manager is absent.

You will assist with staffing, merchandising, training, and performing opening/closing duties, while upholding safety and policy standards. This position requires strong leadership and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensuring store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Prioritization

Job description

Dollarama in Canada is seeking an Assistant Store Manager to support daily retail operations, drive customer satisfaction, and help meet sales goals. This role acts as Manager on Duty when the Store Manager is absent.

You will assist with staffing, merchandising, training, and performing opening/closing duties, while upholding safety and policy standards. This position requires strong leadership and the ability to multitask in a fast-paced environment.