Store Manager: Lead Retail Operations & Team Growth

Dollarama; La Malbaie; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama is seeking a Store Manager to oversee daily retail operations in our Canadian locations. You will manage visual merchandising, staff recruitment, training, scheduling, and inventory, ensuring alignment with company standards.

You will lead a team, drive customer service excellence, supervise safety and cash handling, and support growth through training and performance feedback. This role requires strong leadership, communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of two (2) years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail management

Team leadership

Customer service

Decision making

Multitasking

Job description

Dollarama is seeking a Store Manager to oversee daily retail operations in our Canadian locations. You will manage visual merchandising, staff recruitment, training, scheduling, and inventory, ensuring alignment with company standards.

You will lead a team, drive customer service excellence, supervise safety and cash handling, and support growth through training and performance feedback. This role requires strong leadership, communication, and the ability to multitask in a fast-paced environment.