Retail Store Lead: Team Development & Sales Excellence

Dollarama; Sorel-Tracy; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training and integrationプ

Career development opportunities

Job summary

Dollarama in Sorel-Tracy (Montérégie, Canada) is seeking an Assistant Store Manager to support daily retail operations, drive sales, and uphold customer satisfaction. This role acts as Manager on Duty in the Store Manager’s absence and leads a team to deliver excellent service.

You will oversee staffing, merchandising, training, and performance management, while ensuring safety and policy compliance in a fast-paced environment. Revenue and guest happiness are the focus.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama in Sorel-Tracy (Montérégie, Canada) is seeking an Assistant Store Manager to support daily retail operations, drive sales, and uphold customer satisfaction. This role acts as Manager on Duty in the Store Manager’s absence and leads a team to deliver excellent service.

You will oversee staffing, merchandising, training, and performance management, while ensuring safety and policy compliance in a fast-paced environment. Revenue and guest happiness are the focus.