Retail Store Lead & Operations Manager

Dollarama; Lanaudière; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor‑made training and integration

Career development opportunities

Job summary

Dollarama in Lanaudière, Canada, seeks an Assistant Store Manager to support daily retail operations and customer satisfaction. You will act as Manager on Duty when the Store Manager is absent, oversee staff, and contribute to achieving sales goals.

Ideal candidates bring at least two years of retail and supervisory experience, strong leadership, and the ability to multitask in a fast-paced environment, with open availability including evenings and weekends.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision‑making

Multitasking

Job description

Dollarama in Lanaudière, Canada, seeks an Assistant Store Manager to support daily retail operations and customer satisfaction. You will act as Manager on Duty when the Store Manager is absent, oversee staff, and contribute to achieving sales goals.

Ideal candidates bring at least two years of retail and supervisory experience, strong leadership, and the ability to multitask in a fast-paced environment, with open availability including evenings and weekends.