Store Manager (Temporary – 6-Month Term)

Tilley; Vaughan; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Merchandise discount

Learning and growth opportunities

Job summary

Tilley is seeking a Store Manager for a brand-new Vaughan, Ontario location. The role focuses on delivering exceptional customer experiences, driving sales, and ensuring operational excellence across merchandising, staff development, and store performance.

Responsibilities include leading a team, meeting targets, managing inventory, and collaborating with upper management to implement strategies while maintaining high standards of customer service and brand integrity.

Qualifications

• A university degree is required.
• At least 2 years of retail management experience.
• Strong communication and leadership skills.
• Experience with opening new stores.
• Visual merchandising experience.
• Proven ability to drive sales results.
• Willingness to work holidays, weekends or evenings.

Responsibilities

• Provide exceptional customer service and resolve issues.
• Maintain product knowledge and monitor market demand.
• Maintain visual merchandising and store cleanliness.
• Set and drive daily sales targets to meet goals.
• Plan and execute store events and promotions.
• Manage inventory and pricing policies.
• Open and close store operations.
• Ensure safety policies are followed.
• Communicate with upper management.
• Oversee KPI reporting and strategy implementation.

Education

University degree

Job description

Employer: Tilley

Position: Store Manager

Terms of Employment: Full-time /Temporary – 6-Month Term

Compensation: $60,000 annually

Location: Vaughan, Ontario

Availability: Weekdays, weekends, evening shifts

General Overview:

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.

We are growing! We are seeking Store Manager for our brand-new store opening in Vaughan, Ontario. The Retail Store Manager plays a pivotal role in ensuring exceptional customer experiences and driving sales within our store. With a focus on customer service, sales targets, and operational excellence, the manager oversees all aspects of store management, from maintaining product knowledge and visual merchandising to staff training and development. This position demands strong leadership skills, proven sales acumen, and the ability to create an inviting store environment. Additionally, the manager collaborates with upper management to implement strategies, adheres to company policies, and contributes to the overall success of the store.

1. Store Management Responsibilities:

• Providing exceptional customer service and responding to customer requests and issues
• Maintaining strong product knowledge and studying market research to determine customer demand, potential sales volumes and effect of competitors’ operations on sales
• Implementing and maintaining visual and merchandise disciplines for customer needs and sales optimization
• Creating a clean and inviting store environment
• Setting and driving daily sales targets to achieve weekly and monthly corporate goals
• Planning and executing store special events
• Monitoring and managing inventory levels and recommending merchandise and implement price and promotional policies
• Performing store opening and closing procedures
• Ensuring compliance with safety policies and procedures
• Handling administrative tasks for smooth store operations
• Communicating effectively with upper management
• Planning, directing and evaluating the operations in our retail sales locations

2. Staff Management Responsibilities:

• Address staffing requirements, including team recruitment, development and retention of staff
• Training, coaching, and developing team members
• Managing staff schedules, assigning duties, and approving payroll
• Leading by example

3. Corporate Responsibilities

• Preparing daily, weekly, and monthly KPI reports
• Suggesting strategies to enhance overall store success and implement marketing tactics
• Ensuring adherence to company policies and procedures
• Plan budgets, authorize expenditures, and monitor revenues
• Manage the Brand engagement events at the Store locations and make sure it runs successfully.

Requirements:

• Completion of university degree is required
• Minimum 2+ years of retail management experience
• Strong communication skills
• Self-motivated and confident
• Experience with opening new stores
• Visual merchandising experience
• Demonstrated leadership and recruiting skills
• Retail operational excellence
• Proven ability to drive sales results
• Flexibility to work holidays, weekends or evenings as required

What we provide:

• Merchandise discount
• Opportunity for learning and growth

We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

Tilley Canada