Part-time Sales Associate

Tilley; Vaughan; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Learning and growth

Job summary

Tilley Canada is opening a new Vaughan store and seeks a Store Associate to welcome customers, answer questions and drive the shopping experience on the floor. You will maintain a neat, safe store environment, process transactions and merchandise with care to meet company standards.

The role requires strong communication, availability for evenings and weekends, and teamwork to support store goals while delivering outstanding service to every guest.

Qualifications

• Experience delivering customer-focused service on the sales floor.
• Knowledge of retail operations, cash handling and merchandising standards.
• Ability to work evenings, weekends, and store openings/closings.

Responsibilities

• Drive sales by engaging customers and assessing needs.
• Maintain clean, safe store and meet productivity standards.
• Greet customers and provide merchandise information.
• Process transactions accurately at the point-of-sale.
• Uphold company policies and loss prevention measures.
• Collaborate with team and other departments to deliver great service.

Skills

Customer service

Cash handling

Team collaboration

Flexibility

Communication

Job description

Job Title

Store Associate

Location

Bass Pro Mills Dr, Vaughan, ON L4K 5W4

Reports to

Retail Store Manager

Availability

Weekdays, weekends, evening shifts

General Overview

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.

We are growing! We are seeking a Sales Associate for our brand-new store opening in Vaughan Village!!

Responsibilities

• Responsible for driving results and enhancing the customer experience by maintaining a neat, clean and safe working environment, and meeting corporate productivity standards.


• Sales Associates will engage with customers and assess customer needs to ensure appropriate service is provided.


• Displays a "Customer is the priority" mindset at all times.


• Consistently treats all customers and colleagues with respect and contributes to a positive work environment.


• Promotes a safe working and shopping environment to maximize the customer shopping experience.


• Upholds all company policies as outlined in the store policy and procedure, including the Handbook and the Sales and Training Manual


• Responsible for positively contributing to a customers' shopping experience through knowledgeable, friendly and efficient service and maintaining store and personal appearance standards.


• Greet and acknowledge all customers on the sales floor.


• Provide assistance to customers by answering merchandise-related questions.


• Follow all safety procedures.


• Observe and monitor for loss prevention and advise management of any unusual internal or external activities. Proactively establish and maintain effective working team relationships with all support departments.


• Operate point-of-sale as directed by store management.

Required Experience and Qualifications

• Effectively communicate with customers and store personnel


• Ability to demonstrate strong customer-focused service on and off the sales floor.


• Experience understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.


• Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business including one weekend day and two closing shifts per week


• Demonstrate ability to interact and cooperate with all company employees


• Solve problems creatively and demonstrate high levels of integrity


• Ability to receive feedback and take action where appropriate


• Ability to follow written and verbal instructions and meet deadlines on tasks/projects

What we provide

• Merchandise discount


• Opportunity for learning and growth

We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

Tilley Canada