store manager - retail

Petro-Canada; Port Alberni; On-site; CAD 45,000 - 65,000; Full time

Job summary

Petro-Canada in Port Alberni is seeking a capable store supervisor to oversee daily retail operations on site. You will direct staff, manage budgets, and implement merchandising and pricing strategies to meet sales targets.

The role requires 2–3 years of retail experience, strong customer service skills, and leadership ability within a small team. You will develop marketing initiatives, plan staffing, and ensure payroll and performance reviews are conducted efficiently.

Qualifications

• 2+ years of retail or store management experience.
• Ability to lead and develop a small team.
• Strong customer service and sales skills.

Responsibilities

• Direct and control daily store operations.
• Evaluate and adjust daily operations to meet targets.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market trends to determine demand and adjust merchandising.
• Determine merchandise to be sold and plan pricing.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements and recruitment.
• Resolve customer requests and supply issues.
• Oversee payroll administration and performance reviews.
• Recruit, hire and supervise staff and/or volunteers.

Skills

Staff management

Budgeting

Marketing planning

Customer service

Sales analysis

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Inventory control software

MS Outlook

Spreadsheet / Excel

Adobe Acrobat Reader

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment
• Willing to relocate
• Convenience store

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization

• Point of sale system
• Inventory control software
• Electronic mail
• Spreadsheet
• Adobe Acrobat Reader
• MS Outlook

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees