retail sales manager

Petro-Canada; Whitby; On-site; CAD 42,000 - 54,000; Full time

Job summary

Petro-Canada in Whitby, Ontario, seeks a retail supervisor to oversee daily operations, manage staff, and deliver excellent customer service on-site. You will plan workloads, monitor performance, and ensure safety compliance while meeting sales targets in a fast-paced environment.

With 1–2 years of experience, you will use strong communication and organizational skills to train staff, resolve issues, and help grow the business through effective merchandising and customer experience improvements.

Qualifications

• Secondary school graduation certificate.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Skills

Energetic

Positive attitude

Quick learner

Efficient interpersonal skills

Excellent oral communication

Education

Secondary school graduation certificate

Job description

Qualifications

• Secondary (high) school graduation certificate

Languages

English

Experience

1 year to less than 2 years

Work Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Personal suitability

• Energetic
• Positive attitude
• Quick learner
• Efficient interpersonal skills
• Excellent oral communication

Equal Employment Opportunity

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths
  • Offers on-the-job training tailored to youth