Store Manager – Luxury Fashion & Team Leadership

Tapestry, Inc.; Calgary; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Calgary, Canada is seeking a Store Manager to lead a luxury retail team, drive sales, oversee operations, and deliver exceptional client experiences in line with Coach heritage.

You will coach staff, manage inventory, payroll, and visual presentation, while aligning with local market needs and brand standards. The role requires flexibility in scheduling and the ability to lift up to 25 lbs.

Qualifications

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• A passion for leading people and building strong, motivated teams.
• A deep commitment to delivering best-in-class customer experiences that reflect Coach’s heritage and values.

Responsibilities

• Lead your store to success by driving sales, profitability, and productivity across all channels.
• Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
• Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.

Skills

Leadership

Customer focus

Team coaching

Retail operations

Communication

Vendor relations

Tools

Labor management systems

Inventory software

Sales reporting tools

Job description

Coach in Calgary, Canada is seeking a Store Manager to lead a luxury retail team, drive sales, oversee operations, and deliver exceptional client experiences in line with Coach heritage.

You will coach staff, manage inventory, payroll, and visual presentation, while aligning with local market needs and brand standards. The role requires flexibility in scheduling and the ability to lift up to 25 lbs.