Luxury Retail Personal Stylist

Tapestry (Coach/Kate Spade); Mirabel; On-site; CAD 22,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Associate in Canada to deliver a luxury, personalized shopping experience while meeting individual and store sales goals. You will contribute to omni-channel selling, build lasting client relationships, and support daily store operations with a professional demeanor.

The role requires staying current with fashion trends, product knowledge, and a proactive approach to clienteling and data capture, with flexibility to work nights, weekends, and peak seasons.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation on iPad/laptop and Mobile POS.
• Strong English language proficiency.
• Luxury retail background and social media savvy (preferred).

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Deliver an elevated, personalized shopping experience and meet sales goals.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain a high-energy floor, manage multiple customers, and assist with inventory and stockroom tasks.
• Support store operations including transactions, returns, exchanges, and online pickups.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Tools

POS system

Job description

Coach is seeking a Sales Associate in Canada to deliver a luxury, personalized shopping experience while meeting individual and store sales goals. You will contribute to omni-channel selling, build lasting client relationships, and support daily store operations with a professional demeanor.

The role requires staying current with fashion trends, product knowledge, and a proactive approach to clienteling and data capture, with flexibility to work nights, weekends, and peak seasons.