Luxury Sales Associate: Clienteling & Style Expert

FashionUnited; Vaughan; On-site; CAD 24,245 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is seeking a Sales Associate in Canada to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling, using mobile POS and clienteling tools to build lasting client relationships.

The role requires 1+ years in luxury retail, familiarity with POS systems, and strong English communication. Ability to work flexible schedules including nights and weekends is essential.

Qualifications

• 1+ years of sales experience in luxury retail or similar environment.
• Experience with POS operation, iPad/laptop, Mobile POS, and walkie‑talkie communications.
• Social media savvy with experience in live streams or video demos is a plus.
• Strong English language proficiency and ability to work in a fast‑paced luxury environment.

Responsibilities

• Represent Coach as a brand ambassador and uphold style and service standards.
• Build lasting client relationships through styling, product expertise, and personalized service.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs and store targets.
• Support daily store operations, inventory movement, and visual merchandising.

Skills

Luxury retail experience

Clienteling & data acquisition

Social media savviness

Strong English proficiency

Tools

POS system

Mobile POS/iPad

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Canada to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling, using mobile POS and clienteling tools to build lasting client relationships.

The role requires 1+ years in luxury retail, familiarity with POS systems, and strong English communication. Ability to work flexible schedules including nights and weekends is essential.