Store Team Lead — Coaching, Ops & Customer Excellence

Dollarama; Drummondville; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension plan

Tailor‑made training and integration

Career development opportunities

Job summary

Dollarama in Drummondville is seeking an Assistant Store Manager to support daily store operations, drive sales, and ensure excellent customer service in a fast-paced environment.

You will assist the Store Manager, mentor staff, oversee merchandising, cash handling, and safety, with full-time hours and opportunities for career growth.

Join a team focused on development, competitive pay, and a pension plan, with eligibility for full-time status after 25 hours/week for sixteen consecutive weeks.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Support merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Assist with hiring and performance management.

Skills

Leadership

Communication

Decision‑making

Multitasking

Job description

Dollarama in Drummondville is seeking an Assistant Store Manager to support daily store operations, drive sales, and ensure excellent customer service in a fast-paced environment.

You will assist the Store Manager, mentor staff, oversee merchandising, cash handling, and safety, with full-time hours and opportunities for career growth.

Join a team focused on development, competitive pay, and a pension plan, with eligibility for full-time status after 25 hours/week for sixteen consecutive weeks.