Store Lead — Guest Experience & Team Coach

Arcteryx.Com; Halifax; On-site; CAD 34,000 - 37,000; Full time

Benefits offered by this job

Growth & gear

Time & flexibility

Wellbeing program

Health benefits

Financial wellbeing

Parental leave

Job summary

Arc’teryx in Halifax is seeking a Store Lead to partner with the Assistant and Store Manager, guiding Product Guides and shaping guest experiences across experience, product, community, operations and people. You are product-obsessed, outdoor-minded and lead from the floor five days per week.

You will coach, provide feedback, help the store hit targets, and oversee inventory, POS transactions, and store communications in line with Arc’teryx values.

Qualifications

• One or more years of leadership experience.
• One to two years of retail experience.
• Strong coaching and feedback skills.
• Excellent customer service mindset.

Responsibilities

• Leading in alignment with the Arc’teryx Vision, Purpose and Values.
• Supporting the in-store experience during your shift, with awareness of sales floor.
• Guiding product guides with authentic technical product knowledge.
• Leading on the floor five days a week to deliver exceptional guest experience.
• Overseeing the five pillars: experience, product, community, operations and people.

Skills

Leadership

Guest experience

Coaching

Team development

Communication

Time management

Flexibility

Problem solving

Inventory management

Job description

Arc’teryx in Halifax is seeking a Store Lead to partner with the Assistant and Store Manager, guiding Product Guides and shaping guest experiences across experience, product, community, operations and people. You are product-obsessed, outdoor-minded and lead from the floor five days per week.

You will coach, provide feedback, help the store hit targets, and oversee inventory, POS transactions, and store communications in line with Arc’teryx values.