Specialist, HR Operations & Systems

Brobston Group; Toronto; On-site; CAD 60,000 - 85,000; Full time

Job summary

Brobston Group is seeking an HR Operations & Systems Specialist to maintain and optimize HR processes, systems, and procedures. You will support employee data management, HRIS administration, reporting, and service delivery while safeguarding confidential information.

The role focuses on HR workflow management, system configuration, data audits, and documentation. A related degree with 1–2 years HRIS experience is preferred, along with strong communication and Office skills.

Qualifications

• Post-secondary degree in a related field or equivalent work experience.
• One to two years of HRIS experience; Workday experience is preferred.
• Experience with an issue-ticketing system such as Jira or ServiceNow; bilingual English and French is an asset.
• Strong communication, interpersonal, organizational, leadership, and influencing skills, with proficiency in Microsoft Office.

Responsibilities

• Manage HR workflows, process updates, employee data, and first-level requests through HR Connect.
• Support HRIS configuration changes, system testing, training, and administration of the HR Connect tool.
• Prepare company-wide, recurring, ad hoc, and executive-level reports, and conduct data audits.
• Maintain employee resources and procedural documentation, identify process improvements, and support audit requests.

Skills

Communication

Interpersonal

Organizational skills

Leadership

Influencing

Microsoft Office

Education

Post-secondary degree in HR/Business

Tools

Jira

ServiceNow

Job description

Summary

The Specialist, HR Operations & Systems maintains and optimizes HR processes, systems, and procedures. This role supports employee data management, HRIS administration, reporting, and service delivery across the organization while protecting confidential information.

Responsibilities

• Manage HR workflows, process updates, employee data, and first-level requests through HR Connect.
• Support HRIS configuration changes, system testing, training, and administration of the HR Connect tool.
• Prepare company-wide, recurring, ad hoc, and executive-level reports, and conduct data audits.
• Maintain employee resources and procedural documentation, identify process improvements, and support audit requests.

Requirements

• Post-secondary degree in a related field or equivalent work experience.
• One to two years of HRIS experience; Workday experience is preferred.
• Experience with an issue-ticketing system such as Jira or ServiceNow; bilingual English and French is an asset.
• Strong communication, interpersonal, organizational, leadership, and influencing skills, with proficiency in Microsoft Office.