Specialist, Human Resources

Brobston Group LLC; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC is seeking an HR Specialist to support the Canada market. The role partners with retail leadership and HR COEs to manage benefits, leaves, onboarding, payroll exceptions and employee engagement initiatives.

You will lead full-cycle recruitment for retail roles and deliver HR reporting and tools to improve department effectiveness. A practical, hands-on HR background in a luxury retail context is preferred.

Qualifications

• Minimum 2 years of experience in HR roles with luxury retail exposure when possible.
• Hands-on experience with Canadian payroll, benefits administration, and leaves.
• Experience with full-cycle recruitment and coordinating hiring events.
• Strong analytical skills to interpret HR data and provide insights.
• Excellent communication and discretion handling confidential information.
• Proficiency in MS Office (Excel, PowerPoint, Teams).
• Degree preferred; professional HR designation is an asset.
• French language fluency is desirable.

Responsibilities

• Serve as HR point of contact for benefits, policies, leaves, and inquiries.
• Oversee benefits, disability, and leave administration, tracking cases.
• Lead employee engagement and DEIB initiatives across the market.
• Partner with Payroll to resolve pay exceptions and issues.
• Manage onboarding for retail leadership and corporate roles.
• Perform full-cycle recruitment for retail roles.
• Maintain headcount records, org charts, and HR trackers.
• Provide HR administration including invoices and HR tools development.

Skills

HR analytics

Communication skills

Interpersonal skills

Discretion / confidentiality

Attention to detail

Problem solving

Education

College or university degree

CPHR/CHRP/CHRL designation (asset)

Tools

MS Office

Excel

PowerPoint

Teams

Job description

Summary

The Specialist, Human Resources supports HR operations and people programs across the Canada market, partnering closely with retail leadership and HR COEs. This hands-on role manages core HR processes including benefits, leaves, payroll exceptions, onboarding and employee engagement initiatives. The Specialist also leads full-cycle recruitment for retail positions and provides HR reporting and tools to improve department effectiveness.

Responsibilities

• Serve as a trusted HR point of contact for employees on benefits, policies, leaves and general HR inquiries.
• Oversee benefits, disability and leave administration, tracking cases and communicating with stakeholders.
• Lead execution of employee engagement and DEIB initiatives across the market.
• Partner with Payroll to resolve pay exceptions and escalated payroll issues.
• Manage onboarding for retail leadership and corporate roles and support return-to-work plans.
• Perform full-cycle recruitment for retail roles including sourcing, interviewing and offer presentation.
• Maintain headcount records, organizational charts and HR trackers; analyze staffing, retention and turnover metrics.
• Provide general HR administration including invoice processing, project support and development of HR tools and resources.

Requirements

• Minimum 2 years of experience in a similar HR role, ideally within luxury retail.
• Hands-on experience with Canadian payroll, benefits administration, workplace accommodations and disability case management.
• Experience with full-cycle recruitment and coordinating hiring events and seasonal recruitment.
• Strong analytical and problem-solving skills with the ability to interpret HR data and produce insights.
• Excellent communication, interpersonal skills and ability to handle confidential information with discretion.
• Advanced proficiency in MS Office, including Excel, PowerPoint and Teams.
• College or university degree preferred; CPHR, CHRP or CHRL designation an asset.
• French language fluency is desired.