Spa Guest Experience Concierge — Flexible Schedule

Naturally Pacific Resort; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A coastal resort in Canada is seeking a Spa Receptionist to be the first and last point of contact for guests. Responsibilities include warmly greeting guests, managing appointments, and ensuring a professional environment. Ideal candidates should have 2 years of receptionist and guest service experience, along with excellent communication skills and a flexible schedule. The position includes comprehensive benefits such as health insurance and ongoing training opportunities.

Benefits

Comprehensive health, vision, and dental coverage

Ongoing training and development opportunities

Employee and Family Assistance Program

Discounts on resort amenities

Support for health and wellness goals

Registered Pension Plan eligibility

Accommodations available for qualifying candidates

Qualifications

• Minimum 2 years of previous Receptionist experience in hospitality/hotel.
• 2 years of guest service experience required.
• Exceptional communication and organizational skills.
• Flexibility to work various shifts including weekends.

Responsibilities

• Greet guests warmly and handle inquiries professionally.
• Schedule treatments efficiently and maintain appointment records.
• Process financial transactions accurately.
• Keep reception area and treatment rooms organized and inviting.

Skills

Receptionist experience

Guest service

Communication skills

Spa booking systems knowledge

Sales/retail experience

Multitasking

Job description

A coastal resort in Canada is seeking a Spa Receptionist to be the first and last point of contact for guests. Responsibilities include warmly greeting guests, managing appointments, and ensuring a professional environment. Ideal candidates should have 2 years of receptionist and guest service experience, along with excellent communication skills and a flexible schedule. The position includes comprehensive benefits such as health insurance and ongoing training opportunities.