Sleep Health Patient Care Concierge

Resolve Sleep Health Inc

Laval

In loco

CAD 42.000 - 52.000

Tempo pieno

6 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

Benefits package

Wellness + vacation hours

Employee discounts on products and/or

Career growth opportunities

Descrizione del lavoro

Resolve Sleep Health Inc. is seeking a Patient Care Coordinator in Victoriaville, QC to be the friendly first contact for patients, coordinating appointments, educating on sleep therapy, and supporting the clinical team.

This temporary full-time role emphasizes patient experience and efficient clinic operations. Ideal candidates have healthcare or customer service experience, are fluent in French, and can navigate EMR and billing tasks while upholding Resolve Sleep Health values.

Competenze

Customer service experience with a focus on patient care.
Experience in healthcare administration or customer service.
Proficiency with EMR systems and digital documentation.
French language proficiency required.
Strong attention to detail in a busy clinic.

Mansioni

Welcoming patients and guiding them through their care journey with high standards.
Coordinate appointments, manage referrals, and provide administrative support.
Educate patients on sleep therapy assessments, support, and equipment.
Handle insurance claims, payments, and billing.
Support sales of therapy products and resupply.
Maintain a clean, organized clinic environment and uphold company values.