Skin Care Coach - Retail Associate | Kensington

skoah; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

skoah is seeking enthusiastic Skin Care Coaches (Retail Associates) for our Kensington location in Calgary. No prior skin care experience is required as we provide a comprehensive training program. In this role, you'll engage with guests, helping them feel valued while supporting their personalized skin care journeys. Success entails strong communication, teamwork, and motivation to help coworkers meet and exceed goals in a lively retail environment. If you are passionate about skin care and eager to grow your career, apply now for this rewarding opportunity!

Qualifications

• 1-2 years in a customer service oriented role.
• Energetic individuals with retail experience and a passion for skin care.
• Innovative trouble-shooters who think on their feet and provide customer-oriented solutions.
• Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts.
• Team players who strive to create a fun atmosphere with a supportive group of fellow krew members.

Responsibilities

• Coach guests into a personalized skin care training program.
• Support Skin Care Trainers (estheticians) throughout the day.
• Connect with regular guests and build relationships with new guests.
• Set personal goals with managers and trainers.
• Take responsibility and learn other areas of the company.

Skills

Customer service

Retail experience

Strong communication

Problem-solving

Teamwork

Job description

We are looking for Skin Care Coaches (skoah speak for Retail Associates). Skin Care Coaches do NOT need skin care experience because we have one of the best training programs around. Skin Care Coaches coach our guests into a personalized skin care training program and support our Skin Care Trainers (estheticians) throughout the day.

Each day you'll get to connect with our regular guests who know us well and whom we love to get to know better at each visit. You'll also start to build your own relationships with our brand new guests on their first visit. You're the guest's first impression, so use your sense of humour, natural people curiosity and empathy to make them feel like they walked into their new friend's apartment. You'll also get to set your own personal goals at skoah with your managers and trainers. Lastly, you'll get the chance to take responsibility and learn other areas of the company if you so wish. We are looking for amazing people to join us on our journey and grow their career at our Kensington location!

skoah is looking for:

• 1-2 years in a customer service oriented role
• Energetic individuals with retail experience and a passion for skin care
• Innovative trouble-shooters who think on their feet and provide kustomer-oriented solutions
• Frontline motivators who continuously coach their krew to meet goals and exceed expectations
• Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts
• Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow krew members

If this sounds like the role you’ve been looking for with a company that offer a great environment and lots of growth, then apply now. Only successful candidates will be contacted for interviews. Don't forget to share with us what you love about skoah and what skoah will love about you.