Shift Supervisor: Lead with Legendary Service

Starbucks Corp.; Oakville; On-site; CAD 42,000 - 52,000; Full time

Job summary

Starbucks Corporation in Oakville, Ontario is hiring a Shift Supervisor to support the store manager, lead partners on scheduled shifts, and deliver the Starbucks Experience through legendary service, quality beverages and a clean, welcoming store.

You will delegate tasks, coach teammates, maintain high standards during peak hours, follow cash handling and safety policies, and help create a Third Place environment for customers. This role requires strong teamwork and positive leadership.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.

Responsibilities

• Assists store manager in executing operations during shifts.
• Leads partners and delegates tasks to deliver the Starbucks Experience.
• Maintains a calm environment during high volume periods.
• Coaches and provides feedback to partners on shift.
• Ensures cash handling and safety policies are followed.

Skills

Direct the work

Learning quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Corporation in Oakville, Ontario is hiring a Shift Supervisor to support the store manager, lead partners on scheduled shifts, and deliver the Starbucks Experience through legendary service, quality beverages and a clean, welcoming store.

You will delegate tasks, coach teammates, maintain high standards during peak hours, follow cash handling and safety policies, and help create a Third Place environment for customers. This role requires strong teamwork and positive leadership.