Shift Supervisor: Lead the Team, Deliver Legendary Service

Starbucks Corp.; Victoria; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to support the store manager in executing daily operations, lead partners, and ensure the Starbucks Experience through outstanding service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, train new partners, and provide coaching to maintain operational excellence during shifts. This role emphasizes teamwork, customer focus and reliability in a fast-paced retail setting.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Executes store operations during scheduled shifts.
• Organizes opening and closing duties as assigned.
• Follows cash handling and safety policies to ensure security.
• Delivers legendary customer service by putting the customer first.

Skills

Customer service

Team leadership

Communication

Retail environment knowledge

Job description

Starbucks Corp. is seeking a Shift Supervisor to support the store manager in executing daily operations, lead partners, and ensure the Starbucks Experience through outstanding service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, train new partners, and provide coaching to maintain operational excellence during shifts. This role emphasizes teamwork, customer focus and reliability in a fast-paced retail setting.