Shift Supervisor - Lead Barista Team & Legendary Service

Starbucks; Vancouver; On-site; CAD 25,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and deliver the Starbucks Experience through legendary customer service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles and contribute to a workplace many consider one of the best places to work, where partners enjoy what they do and customers receive

Qualifications

• Direct the work of others to meet shift goals.
• Maintain calm, positive leadership during busy periods.
• Communicate clearly with the store team and manager.

Responsibilities

• Act with integrity and represent Starbucks culture and mission.
• Maintain calm demeanor during high volume to uphold standards.
• Anticipate customer and store needs from cues in the environment.
• Communicate information to the manager for shift response.
• Assist with new partner training and provide coaching.

Skills

Direct the work of others

Quick learner

Strong communication

Retail environment knowledge

Team collaboration

Interpersonal skills

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and deliver the Starbucks Experience through legendary customer service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles and contribute to a workplace many consider one of the best places to work, where partners enjoy what they do and customers receive