Shift Supervisor - Lead Team, Deliver Legendary Service

Starbucks; Medicine Hat; On-site; CAD 52,000 - 78,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with prompt service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, provide coaching, and deliver legendary customer service while maintaining high standards and safety during busy periods.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Lead partners, delegate tasks, and maintain a welcoming store environment.
• Provide legendary customer service and uphold Starbucks standards.
• Ensure cash handling and safety policies are followed during shifts.
• Train and coach partners to improve performance and service quality.
• Maintain attendance, punctuality, and store cleanliness.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with prompt service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, provide coaching, and deliver legendary customer service while maintaining high standards and safety during busy periods.