Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks Corp.; Coquitlam; On-site; CAD 21,000 - 30,000; Full time

Job summary

Starbucks Corporation is seeking a Shift Supervisor to assist the store manager in running operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to deliver the Starbucks Experience with legendary service and quality beverages.

You'll model Starbucks guiding principles, maintain a clean, safe store, and coach partners to achieve operational excellence while ensuring a warm, welcoming Third Place atmosphere.

Qualifications

• Direct the work of others.
• Learn quickly.
• Effective oral communication.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Organize opening and closing duties as assigned.
• Follow cash handling and safety and security procedures.
• Delivers legendary customer service to all customers.
• Deploy partners and delegate tasks to the shift team.
• Coach and provide feedback to partners to improve performance.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Teamwork

Job description

Starbucks Corporation is seeking a Shift Supervisor to assist the store manager in running operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to deliver the Starbucks Experience with legendary service and quality beverages.

You'll model Starbucks guiding principles, maintain a clean, safe store, and coach partners to achieve operational excellence while ensuring a warm, welcoming Third Place atmosphere.