Shift Supervisor - Lead Team, Serve Legendary Coffee

Starbucks; Richmond; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Richmond is seeking a Shift Supervisor to support the store manager and lead the shift team in delivering the Starbucks Experience. You will deploy partners, delegate tasks, and ensure prompt service, quality beverages, and a clean, welcoming store environment.

In this role you will model Starbucks guiding principles, train new partners, provide coaching, and help maintain safety and cash-handling standards while fostering a positive team culture on every shift.

Qualifications

• Ability to direct the work of others in a fast-paced retail environment.
• Strong verbal communication for customer and partner interactions.
• Knowledge of the retail environment and store operations.

Responsibilities

• Acts with integrity and promotes Starbucks values during shifts.
• Lead and delegate tasks to create the Starbucks Experience.
• Ensure clean store, prompt service, and quality beverages and products.
• Maintain safety, cash handling, and security procedures during shifts.
• Coach and train partners to improve performance and service.
• Communicate with store manager to respond to customer needs.
• Uphold attendance and punctuality expectations.

Skills

Direct the work

Oral communication

Interpersonal skills

Retail knowledge

Learn quickly

Teamwork

Job description

Starbucks Richmond is seeking a Shift Supervisor to support the store manager and lead the shift team in delivering the Starbucks Experience. You will deploy partners, delegate tasks, and ensure prompt service, quality beverages, and a clean, welcoming store environment.

In this role you will model Starbucks guiding principles, train new partners, provide coaching, and help maintain safety and cash-handling standards while fostering a positive team culture on every shift.