Shift Leader - Legendary Service & Store Ops

Starbucks; Toronto; On-site; CAD 25,000 - 30,000; Full time

Job summary

Starbucks in Toronto, Ontario is seeking a Shift Supervisor to assist the store manager and lead partners during shifts. You will ensure smooth store operations, deliver legendary customer service, and maintain a clean, welcoming environment to create the Starbucks Experience.

Responsibilities include delegating tasks, coaching partners, and upholding cash handling and safety procedures while modelling Starbucks guiding principles.

Qualifications

• Direct the work of others on shift and ensure tasks are completed.
• Demonstrate quick learning and adaptability during peak times.
• Communicate clearly with customers and team members.
• Apply knowledge of the retail environment to store operations.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners on shift and delegate tasks to ensure the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.
• Maintain a clean, comfortable store environment and safety standards.
• Coach, feedback and recognize team performance to improve results.
• Ensure cash handling and safe register practices during shifts.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks in Toronto, Ontario is seeking a Shift Supervisor to assist the store manager and lead partners during shifts. You will ensure smooth store operations, deliver legendary customer service, and maintain a clean, welcoming environment to create the Starbucks Experience.

Responsibilities include delegating tasks, coaching partners, and upholding cash handling and safety procedures while modelling Starbucks guiding principles.