Shift Supervisor: Customer Experience Leader

Starbucks; London; On-site; CAD 25,000 - 33,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor in our Canada, Ontario location. You will assist the store manager with operations during scheduled shifts, lead a team of partners, and ensure legendary customer service and a clean store environment.

You will model Starbucks guiding principles and contribute to a high-energy, friendly Third Place atmosphere for customers. Responsibilities include mentoring teammates, ensuring cash handling and safety compliance, and delivering consistent beverages and

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead and deploy partners and delegate tasks to ensure a smooth shift.
• Deliver Legendary Customer Service and maintain a clean store environment.
• Monitor cash handling and safety procedures during shifts.
• Provide coaching and feedback to partners to improve performance.

Skills

Direct the work

Quick learner

Oral communication

Retail environment

Team collaboration

Job description

Starbucks is seeking a Shift Supervisor in our Canada, Ontario location. You will assist the store manager with operations during scheduled shifts, lead a team of partners, and ensure legendary customer service and a clean store environment.

You will model Starbucks guiding principles and contribute to a high-energy, friendly Third Place atmosphere for customers. Responsibilities include mentoring teammates, ensuring cash handling and safety compliance, and delivering consistent beverages and