Shift Supervisor | Lead Legendary Customer Experience

Starbucks; Calgary; On-site; CAD 42,000 - 52,000; Full time

Job summary

Starbucks Shift Supervisor in Calgary will support the store manager in executing shift operations and lead a team to deliver the Starbucks Experience with legendary service, quality beverages and a clean, welcoming store environment.

You will coach partners, manage opening and closing duties, ensure cash handling accuracy, and maintain health, safety and sanitation standards while upholding Starbucks guiding principles.

Qualifications

• Customer service experience in retail or restaurant environment

Responsibilities

• Lead shift team and delegate tasks to deliver consistent customer service
• Open and close store operations as assigned
• Maintain cash handling and safety procedures
• Provide coaching and feedback to partners
• Ensure health, safety and sanitation guidelines are followed
• Deliver legendary customer service and build positive customer relationships

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Teamwork

Job description

Starbucks Shift Supervisor in Calgary will support the store manager in executing shift operations and lead a team to deliver the Starbucks Experience with legendary service, quality beverages and a clean, welcoming store environment.

You will coach partners, manage opening and closing duties, ensure cash handling accuracy, and maintain health, safety and sanitation standards while upholding Starbucks guiding principles.