Shift Lead: Legendary Service & Team Coach

Starbucks; Calgary; On-site; CAD 22,000 - 28,000; Full time

Job summary

Starbucks Shift Supervisor in Calgary assists the store manager by guiding the team and ensuring smooth store operations during shifts. You will delegate tasks, coach partners, and uphold the Starbucks Experience with friendly service and quality products.

Join a team focused on customer care, reliability, and a safe, clean environment. This role emphasizes leadership, training support, and maintaining high service standards across busy shifts.

Qualifications

• Direct the work of others during shifts.
• Adapt quickly to changing store needs and procedures.
• Communicate clearly with team and store leadership.
• Understand the retail environment and customer service standards.
• Build positive relationships with partners and customers.
• Collaborate effectively with shift team to meet goals.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to partners and lead the shift team.
• Provide legendary customer service and maintain a clean, welcoming store.
• Ensure cash handling and safety procedures are followed.
• Help train new partners and give constructive feedback.
• Maintain regular attendance and punctuality during shifts.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Shift Supervisor in Calgary assists the store manager by guiding the team and ensuring smooth store operations during shifts. You will delegate tasks, coach partners, and uphold the Starbucks Experience with friendly service and quality products.

Join a team focused on customer care, reliability, and a safe, clean environment. This role emphasizes leadership, training support, and maintaining high service standards across busy shifts.