Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Burlington; On-site; CAD 55,000 - 65,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations and to lead the shift team in delivering the Starbucks Experience to customers.

You will deploy partners, delegate tasks, and uphold high standards of service, quality beverages, and a clean, welcoming store environment. The role emphasizes coaching, teamwork, and maintaining consistent attendance and performance during shifts.

Qualifications

• Demonstrated ability to lead a team during busy shifts.
• Ability to learn store procedures quickly and accurately.
• Strong communication to relay information to the store manager.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners, delegate tasks, and maintain the Starbucks Experience for customers.
• Provide legendary customer service with prompt service and quality beverages.
• Ensure store remains clean, orderly, and safe according to policies.
• Coach and develop partners with timely, respectful feedback.

Skills

Directing others

Quick learner

Excellent communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations and to lead the shift team in delivering the Starbucks Experience to customers.

You will deploy partners, delegate tasks, and uphold high standards of service, quality beverages, and a clean, welcoming store environment. The role emphasizes coaching, teamwork, and maintaining consistent attendance and performance during shifts.