Shift Supervisor: Legendary Customer Experience Leader

Starbucks; Sherbrooke; On-site; CAD 33,000 - 48,000; Full time

Job summary

Starbucks in Canada seeks a Shift Supervisor to assist the store manager in running daily operations and leading the shift team. You will delegate tasks, maintain store standards, and ensure a welcoming third-place experience for customers.

Genuine commitment to customer service and the ability to coach partners are essential to succeed in this role. This position emphasizes teamwork, reliability, and operational excellence during all shifts.

Qualifications

• Direct the work of others in a fast-paced environment.
• Provide excellent customer service in a retail/restaurant setting.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Lead shift team, deploy partners and delegate tasks to deliver the Starbucks Experience.
• Maintain a clean and welcoming store environment with adherence to safety policies.
• Provide feedback and coaching to partners to maintain service quality.
• Ensure cash handling accuracy and proper register procedures.
• Deliver legendary customer service and promptly service customers.

Skills

Direct the work

Customer service

Job description

Starbucks in Canada seeks a Shift Supervisor to assist the store manager in running daily operations and leading the shift team. You will delegate tasks, maintain store standards, and ensure a welcoming third-place experience for customers.

Genuine commitment to customer service and the ability to coach partners are essential to succeed in this role. This position emphasizes teamwork, reliability, and operational excellence during all shifts.