Shift Supervisor

Dhanti Investments Ltd dba Subway; Burnaby; On-site; CAD 28,171 - 31,684; Full time

Benefits offered by this job

Overtime pay

Vacation pay

Paid meals

Work-life balance

Job summary

Dhanti Investments Ltd dba Subway in Burnaby is seeking a Shift Supervisor for night shifts. This role involves supervising food service staff to ensure efficient operations and maintaining compliance with Subway's standards for food safety and customer service.

The ideal candidate should have 1–2 years of supervisory experience in the food service industry and must be able to work flexible hours, including nights and weekends. Benefits include competitive pay, overtime, and paid meals.

Qualifications

• Knowledge of food safety, sanitation, and workplace health and safety procedures.
• Minimum 1–2 years of experience in the food service industry, preferably in a supervisory or team-lead capacity.
• Ability to work independently and as part of a team during night shift operations.

Responsibilities

• Supervise and coordinate the activities of food service staff.
• Ensure adherence to health, safety, and sanitation regulations.
• Monitor inventory levels of food ingredients and supplies.

Skills

Knowledge of food safety

Supervision and coordination

Attention to detail

Problem-solving skills

Education

Completion of secondary school

Job description

Shift Supervisor – Night Shift

Job Information

• Type of employment: Full‑time; Permanent
• No. of positions: 1
• Start date: As soon as possible
• Location: 4737 Willingdon Ave, Burnaby, BC, V5G 3H5
• Salary: $20.45 – $23.00 per hour
• Overtime and vacation pay
• Work‑life balance through a flexible and accommodating environment
• Paid meals

Responsibilities

• Supervise and coordinate the activities of food service staff to ensure efficient restaurant operations, including food preparation, customer service, and closing procedures.
• Assign duties to team members, monitor performance, and provide ongoing guidance and training to ensure compliance with Subway brand standards, food safety policies, and customer service procedures.
• Ensure adherence to health, safety, and sanitation regulations, including proper food handling, temperature control, cleaning schedules, and maintenance of preparation and storage areas.
• Monitor inventory levels of food ingredients, packaging, and cleaning supplies; record usage, minimize waste, and coordinate replenishment to maintain operational readiness for overnight and early morning service.
• Address and resolve customer inquiries, concerns, or complaints in a timely and professional manner to maintain service quality and customer satisfaction.
• Assist in recruiting, onboarding, and training new employees, reinforcing operational procedures, hygiene standards, and workplace safety practices.
• Maintain shift records, including sales reports, cash reconciliation, incident logs, and inventory documentation, and communicate relevant updates to management.
• Oversee equipment functionality during the shift and report maintenance or operational issues to ensure uninterrupted restaurant operations.
• Perform general food service duties, such as preparing sandwiches and salads, operating the point‑of‑sale system, and maintaining dining and kitchen cleanliness, as required during peak or staff shortage periods.
• Perform other job duties as required to support efficient restaurant operations and ensure smooth workflow during night shift service.

Qualifications & Requirements

• Knowledge of food safety, sanitation, and workplace health and safety procedures.
• Ability to supervise, train, and coordinate staff in a fast‑paced restaurant environment.
• Strong attention to detail and accuracy in handling cash, inventory, and reporting.
• Ability to work independently and as part of a team during night shift operations.
• Basic problem‑solving skills and ability to resolve customer concerns professionally.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Completion of secondary school is required.
• Minimum 1–2 years of experience in the food service industry, preferably in a supervisory or team‑lead capacity.

Benefits

• Competitive hourly wage ($20.45 – $23.00 per hour)
• Overtime and vacation pay
• Work‑life balance through a flexible and accommodating environment
• Paid meals

EEO Statement

Dhanti Investments Ltd. is an equal opportunity employer. We are committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities to all qualified individuals, regardless of race, ethnicity, gender, religion, age, disability, or any other protected characteristic.