Shift Supervisor

Dhanti Investments Ltd dba Subway; Vancouver; On-site; CAD 28,171 - 31,684; Full time

Benefits offered by this job

Overtime and vacation pay

Work-life balance through flexible environment

Paid meals

Job summary

Dhanti Investments Ltd dba Subway in Vancouver is seeking a Shift Supervisor to oversee food service operations. The role includes training and managing staff, ensuring compliance with safety regulations, and addressing customer concerns. Candidates should have at least 1-2 years of food service experience, and the position requires flexibility to work various shifts.

Competitive salary of $20.45 – $23.00 per hour, plus overtime and paid meals. Join an equal opportunity employer dedicated to fostering a diverse workplace.

Qualifications

• 1-2 years of experience in the food service industry, preferably in a supervisory role.
• Ability to work independently and as part of a team.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Supervise and coordinate food service staff for restaurant operations.
• Ensure compliance with health, safety, and sanitation regulations.
• Address and resolve customer inquiries and complaints.
• Maintain shift records and communicate updates to management.

Skills

Knowledge of food safety

Ability to supervise staff

Attention to detail

Problem-solving skills

Education

Completion of secondary school

Job description

Shift Supervisor

Type of employment: Full-Time, Permanent

No of positions: 1

Anticipated start date: As soon as possible

Salary & Benefits

Salary: $20.45 – $23.00 per hour

Overtime and vacation pay

Work-life balance through a flexible and accommodating work environment

Paid meals

Job Responsibilities

• Supervise and coordinate food service staff to ensure efficient restaurant operations, including food preparation, customer service, and closing procedures.
• Assign duties, monitor performance, and provide guidance and training to ensure compliance with Subway brand standards, food safety policies, and customer service procedures.
• Ensure adherence to health, safety, and sanitation regulations, including proper food handling, temperature control, cleaning schedules, and maintenance of preparation and storage areas.
• Monitor inventory levels of food ingredients, packaging, and cleaning supplies; record usage, minimize waste, and coordinate replenishment to maintain operational readiness.
• Address and resolve customer inquiries, concerns or complaints in a timely and professional manner to maintain service quality and customer satisfaction.
• Assist in recruiting, onboarding, and training new employees, reinforcing operational procedures, hygiene standards, and workplace safety practices.
• Maintain shift records, including sales reports, cash reconciliation, incident logs, and inventory documentation, and communicate relevant updates to management.
• Oversee equipment functionality during the shift and report maintenance or operational issues to ensure uninterrupted restaurant operations.
• Perform general food service duties, preparation of sandwiches, salads, operating the POS system, and maintaining dining and kitchen cleanliness as required during peak or staff shortages.
• Perform other job duties to support efficient restaurant operations and ensure smooth workflow during night shift service.

Qualifications & Requirements

• Knowledge of food safety, sanitation, and workplace health and safety procedures.
• Ability to supervise, train, and coordinate staff in a fast-paced restaurant environment.
• Strong attention to detail and accuracy in handling cash, inventory, and reporting.
• Ability to work independently and as part of a team during night shift operations.
• Basic problem‑solving skills and ability to resolve customer concerns professionally.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Completion of secondary school required.
• Minimum 1–2 years of experience in the food service industry, preferably supervisory or team lead.

Equal Opportunity Employer

Dhanti Investments Ltd. is an equal opportunity employer. We are committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities for all qualified individuals, regardless of race, ethnicity, gender, religion, age, disability, or any other protected characteristic.