Shift Leader: Legendary Service & Team Coach

Starbucks; Nanaimo; On-site; CAD 23,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. You will lead a team of partners, delegate tasks, and deliver legendary customer service with prompt service, quality beverages and products, in a clean and welcoming store environment.

You will model Starbucks guiding principles and contribute to a great place to work as part of a globally recognized brand.

Qualifications

• Experience delivering customer service in a retail or restaurant setting.
• Ability to lead a shift and delegate tasks to a team.
• Strong communication and interpersonal skills.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Direct the work of partners and delegate tasks to ensure efficient service.
• Provide legendary customer service with prompt service and quality beverages and products.
• Maintain a clean, safe, and welcoming store environment.
• Support training of new partners and coach team members.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Problem solving

Team work

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. You will lead a team of partners, delegate tasks, and deliver legendary customer service with prompt service, quality beverages and products, in a clean and welcoming store environment.

You will model Starbucks guiding principles and contribute to a great place to work as part of a globally recognized brand.