Shift Lead - Legendary Customer Service & Team Leader

Starbucks; Midland; On-site; CAD 22,000 - 30,000; Part time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing operations during scheduled shifts. You will lead a shift team, delegate tasks, and deliver the Starbucks Experience with legendary service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and join a company consistently rated as a great place to work where partners love what they do.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.

Responsibilities

• Acts with integrity, honesty and knowledge that promote Starbucks culture.
• Maintains a calm demeanor during high volume to keep store operations on standard.
• Anticipates customer and store needs and responds accordingly to create the Third Place.
• Delivers legendary customer service with a customer-first attitude and connection.

Skills

Direct others

Learn quickly

Oral communication

Team player

Interpersonal skills

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing operations during scheduled shifts. You will lead a shift team, delegate tasks, and deliver the Starbucks Experience with legendary service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and join a company consistently rated as a great place to work where partners love what they do.