Shift Lead — Drive Legendary Service & Team Growth

Starbucks; Campbell River; On-site; CAD 21,000 - 30,000; Full time

Job summary

Starbucks in Campbell River is seeking a Shift Supervisor to support the store manager in running daily operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers with legendary service and high-quality beverages.

This role emphasizes coaching, communication, and maintaining a clean, welcoming store environment while modeling Starbucks guiding principles.

Qualifications

• Customer service experience in a retail or restaurant environment
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

Responsibilities

• Assists with store operations during scheduled shifts
• Leads the shift team by delegating tasks
• Delivers legendary customer service with prompt service and quality beverages
• Maintains a clean and comfortable store environment
• Follows cash handling, safety and security procedures
• Opens and closes the store as assigned
• Coaches and trains partners to improve performance
• Provides feedback to the store manager on partner performance

Skills

Directing work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks in Campbell River is seeking a Shift Supervisor to support the store manager in running daily operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers with legendary service and high-quality beverages.

This role emphasizes coaching, communication, and maintaining a clean, welcoming store environment while modeling Starbucks guiding principles.