ServiceNow ITOM Advisory Consultant - Hybrid Role

DXC Technology Inc.; Canada; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm is seeking a Business Process Consultant to work in a hybrid role with up to 50% travel. The ideal candidate will have a Bachelor's degree and 3-5 years of experience working with ServiceNow ITOM solutions. Responsibilities include developing and implementing ITOM solutions and configuring ServiceNow modules. Strong analytical skills and the ability to solve complex problems are essential, along with certifications in the ServiceNow ITOM space. This role offers a dynamic environment with opportunities to engage closely with clients.

Qualifications

• 3-5 years of experience in IT consulting or related fields.
• Experience with ServiceNow ITOM solutions and tools.
• Certifications in ServiceNow ITOM like Discovery and Service Mapping.

Responsibilities

• Develop and implement ServiceNow ITOM solutions.
• Configure and customize ServiceNow modules.
• Interact with client management to resolve complex issues.

Skills

ServiceNow ITOM functions

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in computer science or related field

Tools

ServiceNow

SailPoint

SAP

SCCM

Dynatrace

Job description

A leading technology consulting firm is seeking a Business Process Consultant to work in a hybrid role with up to 50% travel. The ideal candidate will have a Bachelor's degree and 3-5 years of experience working with ServiceNow ITOM solutions. Responsibilities include developing and implementing ITOM solutions and configuring ServiceNow modules. Strong analytical skills and the ability to solve complex problems are essential, along with certifications in the ServiceNow ITOM space. This role offers a dynamic environment with opportunities to engage closely with clients.