Service Delivery Leader — Drive Operational Excellence

GardaWorld; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security services firm in Quebec is seeking a Service Delivery Manager to enhance operational efficiency and lead teams. You will drive strategic initiatives and optimize processes to ensure success. The ideal candidate should have at least 1-3 years of management experience, strong leadership abilities, and fluency in French. This permanent position offers a dynamic environment where innovation and teamwork are valued. Join us and contribute to our mission of making the world a safer place.

Qualifications

• Minimum of 1-3 years of direct management experience.
• Fluency in French (spoken and written) is required.
• Fluency in English (spoken and written) is an asset.

Responsibilities

• Conduct and manage daily operations to meet productivity targets.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams to synchronize efforts.
• Monitor performance metrics and implement improvements.
• Resolve operational challenges swiftly to minimize disruption.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Teamwork

Education

Post-secondary education or equivalent work experience

Job description

A leading security services firm in Quebec is seeking a Service Delivery Manager to enhance operational efficiency and lead teams. You will drive strategic initiatives and optimize processes to ensure success. The ideal candidate should have at least 1-3 years of management experience, strong leadership abilities, and fluency in French. This permanent position offers a dynamic environment where innovation and teamwork are valued. Join us and contribute to our mission of making the world a safer place.