Service Advisor (Southtown Hyundai)

Go Auto; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Consistent hours (no evenings)

3 weeks vacation first year (up to 5)

Career growth / Promote from within

Ongoing training & certifications

Employee investment program

Health & dental

Go Auto U access

Modern showroom and workplace

Job summary

Go Auto is seeking a Service Advisor for Southtown Hyundai in Edmonton. You will be the first point of contact, guiding customers through the service process, communicating clearly, and coordinating with technicians to ensure repairs are completed correctly the first time.

We value a calm, professional demeanor, a passion for vehicles, and a commitment to ongoing learning as you help build lasting customer relationships in a busy, team-driven environment.

Qualifications

• Experience in automotive service, customer service, or sales.
• Strong communication and problem-solving skills.
• A calm, professional approach. Especially when things get busy.
• Passion for vehicles and a desire to keep learning.

Responsibilities

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

Skills

Customer service

Communication

Problem-solving

Sales

Job description

Service Advisor – Southtown Hyundai

No Evenings, Great Pay, and Real Career Growth

Job Description

If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Southtown Hyundai is a BUSY dealership. Additionally, a brand new building on the south side of Edmonton! This means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment! As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You’ll Be Doing

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long‑term customer relationships based on trust and reliability

What You Bring

• Experience in automotive service, customer service, or sales
• Strong communication and problem‑solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You’ll Love It Here

• Consistent Hours – No evenings, no guessing. Just a reliable schedule
• Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U
• Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%)
• Smile Big, Stay healthy – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
• Luxury Inside and Out – Our dealership is as polished as the cars we sell! Sleek design, modern spaces, and a workplace you will be proud to call home.