Service Advisor (Kentwood Ford)

Go Auto; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Vacation 3 weeks

Health & dental

Training & Go Auto U

Career advancement

Employee Investment Program

Job summary

Kentwood Ford in Edmonton, AB is seeking a Service Advisor who builds trust with customers, communicates clearly, and thrives in a busy service department. Build your income with a real six-figure earning potential while keeping your evenings free.

You’ll welcome customers, explain repairs and timelines, coordinate with technicians, and manage appointments with care. This role offers ongoing training, a supportive team, and room to advance within Go Auto.

Qualifications

• Experience in automotive service, customer service, or sales.
• Strong communication, organization, and problem-solving skills.
• Ability to manage competing priorities while staying calm and professional.
• Customer-focused approach and motivation to achieve results.
• Willingness to learn and grow automotive knowledge.

Responsibilities

• Welcome customers, understand their concerns, and recommend appropriate maintenance and repairs.
• Explain service recommendations, estimates, and timelines clearly so customers can make informed decisions.
• Work closely with technicians to keep repairs moving and customers updated.
• Manage appointments, repair orders, and follow-ups with accuracy and attention to detail.
• Build lasting customer relationships through reliable communication and follow-through.

Skills

Experience in automotive service

Customer service or sales

Strong communication

Organization

Problem-solving

Prioritization

Customer-focused

Willingness to learn

Job description

Service Advisor | Real Six-Figure Earning Potential | No Evening Shifts

Kentwood Ford | Edmonton, AB

Build a career with real $100,000+ earning potential and a schedule that leaves your evenings free.

Kentwood Ford is looking for a Service Advisor who builds trust, keeps customers informed, and thrives in a busy service department.

With consistent customer traffic, a supportive team, and ongoing training, you’ll have the opportunity to put your skills to work and grow your income. If you’re motivated by strong earnings and take pride in delivering great service, we want to meet you.

Why Kentwood Ford?

• Real six-figure earning potential: A genuine opportunity to earn $100,000+ through strong performance.

• No evening shifts: Build your career while keeping your evenings for yourself and your family.

• Consistent opportunity: An established dealership with steady customer traffic.

• Support to succeed: Work alongside experienced technicians and a team invested in your development.

• Room to advance: Grow within Go Auto, one of Canada’s largest automotive groups.

What You’ll Do

• Welcome customers, understand their concerns, and recommend appropriate maintenance and repairs.

• Explain service recommendations, estimates, and timelines clearly so customers can make informed decisions.

• Work closely with technicians to keep repairs moving and customers updated.

• Manage appointments, repair orders, and follow-ups with accuracy and attention to detail.

• Build lasting customer relationships through reliable communication and follow-through.

What You Bring

• Experience in automotive service, customer service, or sales.

• Strong communication, organization, and problem-solving skills.

• The ability to manage competing priorities while staying calm and professional.

• A customer-focused approach and the motivation to achieve results.

• A willingness to learn and grow your automotive knowledge.

Benefits That Go Beyond Your Paycheque

• Vacation: Three weeks in your first year, increasing to five weeks as you grow with us.

• Health and dental: Coverage for you and your family, plus a Health & Lifestyle Spending Account.

• Learning and development: Ongoing training, certifications, and access to Go Auto U.

• Career advancement: A strong promote-from-within culture.

• Employee Investment Program: A guaranteed 10% return on your investment, with potential returns up to 16%.