Service Advisor - High-Earning Commission & Career Growth

AutoCanada Inc.; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service Pl

Employee and Family Assistance

Company-wide appreciation events

Job summary

Saskatoon Motor Products, part of the AutoCanada dealership network, is seeking a Service Advisor to join our Saskatoon team. You will deliver an exceptional customer experience by estimating repairs, preparing repair orders, and liaising with technicians to ensure quality service.

The ideal candidate has at least 2 years of dealership experience in a Service Advisor role, automotive knowledge, and strong communication skills.

Qualifications

• Minimum of 2-year dealership experience in a Service Advisor role.
• CDK experience is an asset.
• Automotive knowledge.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Ability to thrive in a fast-paced environment with many priorities.
• Demonstrated communication and interpersonal skills.
• Must be able to remain calm when customers and/or situations are not.
• Organization and follow-up skills.
• Experience and desire to work with technology.

Responsibilities

• Estimate the cost and time for repairs.
• Welcome customers and discuss needs.
• Answer inquiries in person or by phone.
• Develop repair estimates considering materials, supplies, and labor.
• Prepare repair orders detailing problems/symptoms.
• Connect customers to the right auto technician.
• Test-drive vehicles to confirm repairs.
• Maintain automotive records of problems and actions.

Skills

Dealership experience

CDK experience

Automotive knowledge

Customer experience

Communication skills

Organization

Technology use

Tools

CDK

Job description

Saskatoon Motor Products, part of the AutoCanada dealership network, is seeking a Service Advisor to join our Saskatoon team. You will deliver an exceptional customer experience by estimating repairs, preparing repair orders, and liaising with technicians to ensure quality service.

The ideal candidate has at least 2 years of dealership experience in a Service Advisor role, automotive knowledge, and strong communication skills.