Service Advisor | Customer Experience Champion | $50k-$85k

Formulafordlincoln; Cambridge; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Bonuses

Health & dental benefits

RRSP Matching Program

Life Insurance

Job summary

Bennett GM in Cambridge is seeking a Service Advisor to be the friendly face and trusted consultant for customers during vehicle service. You’ll greet guests, capture concerns, and guide them through the service process.

This full‑time role offers a competitive pay range, bonuses, health and dental benefits, and opportunities for growth. If you connect with people, translate complex mechanical details into clear language, and work well with technicians, apply today.

Qualifications

• At least 1 year of experience as a Service Advisor.
• Solid vehicle knowledge.
• Excellent communication and customer service skills.
• Ability to translate mechanic-speak into plain English.
• Strong organizational and multitasking abilities.
• Team player with empathy and professionalism.

Responsibilities

• Greet customers warmly and capture service needs.
• Perform walk-around inspections and document concerns.
• Build accurate quotes with transparent pricing and timelines.
• Collaborate with technicians to keep service on schedule.
• Provide clear updates to customers throughout the process.
• Follow up with customers after service to ensure satisfaction.

Skills

Customer service

Communication

Inspection skills

Tech-savvy

Team collaboration

Problem solving

Job description

Bennett GM in Cambridge is seeking a Service Advisor to be the friendly face and trusted consultant for customers during vehicle service. You’ll greet guests, capture concerns, and guide them through the service process.

This full‑time role offers a competitive pay range, bonuses, health and dental benefits, and opportunities for growth. If you connect with people, translate complex mechanical details into clear language, and work well with technicians, apply today.